Field Talenthttps://www.fieldtalent.com/wp-content/uploads/2023/05/field-talent-200x200-1.pnghttps://www.fieldtalent.comhttps://www.fieldtalent.comUSD60000YEARtrue
The Project Coordinator will perform a wide variety of administrative and communication duties including but not limited to assisting with job files, installation schedules and coordinating with customers and colleagues to drive project completion in a timely manner.
Responsibilities
Assist with all job files and installation schedules
Generate goodwill for the company in the form of 5 star reviews and referrals.
Answer incoming calls and field questions from customers
Collect on accounts receivable and submit information to corporate office
Advocate for the customer and engage with the appropriate staff to ensure project is meeting SLAs and timelines
Advocate for the company and use knowledge and sincerity to overcome customer frustrations around construction challenges
Utilize conflict management skills and escalate issues as needed
Communicate effectively with branch personnel using a professional, empowering approach
Provide daily reports and update to management
Perform other duties and tasks as needed
Skills and Abilities
Exceptional written and verbal communication, time management and follow-up skills required
Ability to manage long term relationships with customers, colleagues, and vendors
Proven ability to effectively manage complex processes
High level of organization and professionalism
Ability to work in a fast-moving environment maintaining a positive attitude in stressful situations
Solution-minded, always looking for ways to improve efficiency, communication, and the customer experience
Ability to follow through on assigned tasks and projects with minimal supervision
Foresight and desire to take initiative to achieve desired results
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About Manteca, CA
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